Privacy Policy

Last Updated: 19 Nov 2025

1. Introduction
   Welcome to Hotfoot Asia (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal data in compliance with the Singapore Personal Data Protection Act 2012 (PDPA) and its regulations. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hotfootasia.com/ (the “Site”).

   By using our Site and providing your information, you agree to the terms of this Privacy Policy.

2. Information We Collect
   We collect information that you voluntarily provide to us and information collected automatically.

   a) Personal Data You Voluntarily Provide:When you use the contact form on our “Contact Us” page, we may collect the following personal data:

• Name
• Email Address
• Phone Number
• Company Name
• Any other information you choose to include in the “Message” field.

  b) Data Collected Automatically:
  When you visit our Site, we may automatically collect certain information about your device and browsing actions, such as your IP address, browser type, and pages visited, through cookies and similar technologies.

1. How We Use Your Information (Purposes)
   We collect, use, and disclose your personal data for the following purposes:

• To Respond to Your Inquiries: To answer the questions and address the requests you send us via the contact form.
• To Provide Our Services: To understand your needs and provide you with information about our solutions and services.
• Business Operations: For administrative, operational, and business purposes, including data analysis, and auditing.
• To Improve Our Site: To analyze how users interact with our Site and improve our content and functionality.
• Legal and Security Purposes: To comply with any applicable laws, regulations, codes of practice, or to detect and prevent fraudulent activity.

4. Withdrawing Your Consent
   The consent that you provide for the collection, use, and disclosure of your personal data will remain valid until you withdraw it in writing.
   You may withdraw consent and request us to stop using and/or disclosing your personal data for any or all of the listed purposes by submitting your request in writing or via email to the contact details provided below.
   Upon receipt of your request, we will inform you of the consequences of your withdrawal, which may include our inability to provide certain services to you. We will process your request within a reasonable time from receiving it.

5. How We Share Your Information
   We do not sell your personal data. We may disclose your personal data:

• To Third-Party Service Providers: Where such parties are engaged by us to assist us in providing our services (e.g., IT service providers, cloud hosting). These parties are contractually bound to protect your data.
• Where Required by Law: To comply with any legal obligation, or to protect the rights, property, or safety of our company, our customers, or others.
• With Your Consent: For any other purpose for which you have provided consent.

6. Access to and Correction of Personal Data
   You have the right to:

• Request access to a copy of the personal data we hold about you.
• Request corrections to any inaccurate or incomplete personal data.
  We will respond to your request as soon as reasonably possible. If we are unable to do so within 30 days, we will inform you of the time by which we will be able to respond. Please note that the PDPA provides for exceptions where such access and correction may be refused.

7. Protection of Your Personal Data
   We implement reasonable security arrangements to protect your personal data from unauthorized access, collection, use, disclosure, or similar risks. While we strive to protect your data, we cannot guarantee absolute security.

8. Retention of Personal Data
   We will retain your personal data only for as long as it is necessary to fulfill the purpose for which it was collected, or as required or permitted by applicable laws, such as the PDPA.
9. Transfers of Personal Data Outside of Singapore
   In the event we transfer your personal data to a country outside Singapore, we will ensure that the recipient is bound by legally enforceable obligations to provide a standard of protection to your data comparable to that under the PDPA.

11. Cookies
    Our Site uses cookies to distinguish you from other users. This helps us provide you with a good experience and also allows us to improve our Site. You can choose to disable cookies through your browser settings.
12. Contact Us & Data Protection Officer
    If you have any questions about this Privacy Policy, wish to exercise your rights, or wish to withdraw your consent, please contact our Data Protection Officer (DPO) at:
    Hotfoot Asia
    Website: https://hotfootasia.com/contact-us/
    Email: enquiry@hotfootasia.com
13. Governing Law
    This Privacy Policy shall be governed by and construed in accordance with the laws of Singapore.

13. Changes to This Privacy Policy
    We may update this policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this page.